العربية
Dr Abu Zafar MD Rashed Osman
Biography
He obtained his Doctor of Business Administration in 2017 from the University Utara Malaysia, his MS in Engineering Management from Bangladesh University of Engineering & Technology (BUET) in 2005, and his BS in Industrial Management from Jacksonville State University, USA. He has more than 22 years of rich experience in academics and industry. He is the author of more than 30 published articles at national and international levels in referred journals, of which 15 are Scopus and Web of Science indexed. Currently, he is in the position of Associate Professor at the School of Business at Sohar University, Sohar, Oman. He is also a reviewer for two prestigious journals, Quality Assurance in Education and the International Journal of Quality Research.
Qualification
- Ph.D in Business Administration, University Utara Malaysia, 2017.
- MS in Advanced Engineering Management, BUET, Dhaka, Bangladesh, 2005.
- BS in Industrial Management, Jacksonville State University, USA, 1997.
Teaching Interest
- Operations Management
- Quality Management
- Operations Research
- Inventory Management
- Project Management
- Business Statistics
Research Interest
- Service quality
- Customer satisfaction
- TQM
- SCM
- Organizational performance
- HR practices
Publications
- SMS Hoque, AZ Osman, NNBA Mansor, S Jalil, J Brown, K Al-Qatiti (2026). Women micro-entrepreneurs in Oman: a study on digital technology adoption. Journal of Global Entrepreneurship Research, 16(1), 5. Web of Science Indexed, Springer Nature.
- MAAL Kabir, RA Moli, SMS Hoque, AZMR Osman (2025). HRM practices and organizational citizenship behaviour (OCB): Evidence from Bangladesh commercial banks. Veredas do Direito, 22(7), e223878-e223878. Scopus indexed.
- Abdulkader Jebarah, S., Hassan Jammaa, M., Al Makhmari, M., Snoussi, M., Al Mamari, S. A., Osman, A.Z.M.R., Al-Masri, M. A. W., Osman, Y. H. M., & Al Mazroui, O. M. K. (2025). Legal accountability in financial markets: Advancing SDG16 through strong institutions and the rule of law. Corporate Law & Governance Review, 7(4), 66-77. Scopus indexed.
- Shah, M. S. H., Kabir, M. A. A., Jeremy, P. B., Osman, A. R., Shah, M. M. H. (2025). Factors contributing towards operational sustainability of Union Digital Centers: Evidence from Bangladesh. International Journal of Rural Management, 1-21. Doi:10.1177/09730052251374253. Scopus indexed, Sage.
- Kabir, M.A.A., Osman, A.R., Hoque, S.M.M. Brown J., Hoque SMM (2025). Non-parametric analysis of technical efficiency: factors affecting efficiency of handloom industry of Sirajganj district. SN Bus & Econ 5, 45. https://doi.org/10.1007/s43546-025-00812-z. Scopus indexed, Springer Nature.
- Ashraf, M.A., Amir, T. and Osman, A.Z.M.R. (2025), “Consumer satisfaction in branchless Islamic banking and financial inclusion: case for Islami Bank Bangladesh Limited (IBBL)”, Journal of Islamic Accounting and Business Research, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JIABR-03-2023-0111. Scopus indexed, Emerald.
- Ashraf, M. A., Ratan, S. R. A., Amir, T., Joarder, M. H. R., & Osman, A. R. (2025). Faculty perspectives on accreditation, academic freedom and quality learning in private higher education institutes: empirical evidence. Quality Assurance in Education, 33(1), 93-108. Scopus indexed, Emerald.
- Osman, A. R., Hoque, S. M. S., & Ashraf, M. A. (2024). TQM and Product Innovation: Are these Influential Factors of Competitive Advantage? An Empirical Evidence. Journal of Ecohumanism, 3(8), 1508-1517.
- Mosharref MH, Abu Rashed Osman, Ashraf A. Mamun (2024). The service climate and organizational performance using balanced scorecard approach: Implications for banks. Bank Parikrama: A Journal of Banking & Finance, Volume (XLVIII), 18-34. ABDC Indexed.
- Osman, A. R., Joarder, M. H. R., & Hoque, M. K. (2024). Student Engagement, Brand Image and Loyalty Relationships: The Mediating Role of Student Satisfaction. Journal of Education and e-Learning Research, 11(2), 311-321. Scopus indexed.