Ms. Iman Al Marzouqi
Head of Recruitment & End of Service Section
Tel: (+968)26850153
Ext: 253
Email: IMarzouqi@su.edu.om
Mr. Zaher Hamed Al Hosni
Head of Staff Services Section
Tel: (+968)99225565
Ext: 204
Email: Zaher@su.edu.om
- Recruitment Policy and Procedures
- Staff Code of conduct Policy and Procedures
- Staff Complaints and Grievance Policy and Procedures
NOTE:Â Full policy documents are available upon request.
About the Department
The Human Resources Department (HRD) specializes in managing all aspects of the staff experience at Sohar University, from recruitment and onboarding to training and continuous support. HRD is responsible for critical functions such as applicant screening, recruitment processes, staff training, record management, and ensuring adherence to university policies and Omani labor laws.
The HRD team plays a pivotal role in fostering a positive and engaging work environment, providing consistent support to staff throughout their professional journey at Sohar University.
Roles and Responsibilities
- Manage and coordinate the recruitment process, including advertising vacancies, screening applications, conducting interviews, onboarding, and welcoming new staff to ensure a seamless transition into the team.
- Manage monthly payroll and benefits, including leave management, travel tickets, medical insurance, and monitoring staff attendance to maintain operational efficiency.
- Provide professional development opportunities to enhance staff skills and support their career growth in alignment with the university’s strategic goals.
- Develop and review SU policies to ensure compliance with Omani labor laws, recruitment standards, and institutional regulations.
- Manage and oversee staff performance evaluations to align staff outcomes with the university’s vision and mission, promoting excellence and productivity.
- Managing staff relations, resolving conflicts, and enhancing a positive work environment to maintain high staff satisfaction.
Services
- Develop and Review Policies: develop, revise, and ensure the implementation of HR policies and decisions issued by the University administration.
- Compliance with Laws and Regulations: implement the Omani Labor Law and the University’s regulations, ensuring strict adherence.
- Talent Acquisition: attract, select, and recruit qualified candidates for both academic and administrative positions.
- Recruitment Procedures: finalize hiring processes for new staff in collaboration with relevant departments and authorities.
- Onboarding and Orientation: welcome new staff, conduct inductions, and provide mentorship to facilitate seamless integration into the University.
- Payroll and Benefits Administration: manage salaries, allowances, and financial benefits for all University staff.
- Travel Coordination for Expatriates: complete travel arrangements for expatriates and their families, including issuing travel tickets in coordination with the Procurement & Contracts Department.
- Air Ticket Encashment: prepare and approve requests for air ticket encashment in compliance with university policies.
- Insurance Provision: provide medical insurance and life insurance cards to eligible staff, in accordance with university regulations.
- Attendance Monitoring: supervise and monitor daily attendance, ensuring compliance with official working hours and policies.
- Staff Records Management: maintain accurate and up-to-date records and documentation for all University staff.
- Administrative Services: facilitate work permits, visas, residence cards, and other required documents in alignment with Omani laws and regulations.
- Staff Training and Professional Development Opportunities: design and implement training programs to enhance staff skills, capabilities, and overall performance.
- Performance Management System: develop and execute a comprehensive system for evaluating staff performance, aligning individual contributions with the University’s strategic goals.
Department Structure and Team
- Dr Maryam Said Al Amri
Recruitment and End of Service Section Implements the rules, regulations, boards and decisions of Omani Labor Law and Ministry of Higher Education Research & Innovation as well as the internal boards and decisions of Sohar University. Finalizing recruitment procedures for new academic and administrative staff, in coordination with the respective authorities regarding to the appointments, promotions, bonuses, end of service procedures as well as following up the implementation of decisions taken by the University Administration. Recruitment staff maintaining records of University staff.
Team:
- Ms. Iman Al Marzouqi – Head of Recruitment & End of Service Section
- Ms. Najia Al Farsi – Senior Officer in Recruitment & End of Service Section
- Nasiba Al Balushi – Administrative Officer in Recruitment & End of Service Section
- Mr. Majid Al Isaee – Administration Clerk in Recruitment & End of Service Section
The Payroll and Leave Section follows up on employees’ salaries and financial entitlements, and follows up on employees’ attendance and departure during official working hours as well as supervises that directly. Also, the section staff Granting recognized certificates as per University rules and regulations.
Team:
- Ms. Iman Al Hashmii – Administrative Officer in Payroll & Leaves Section
- Mr. Ahmed Al Azaani – Payroll Officer in Payroll & Leaves Section
Staff Service Section Providing services to staff in terms of work permits, visas and residence cards, according to the laws and regulations in force in Oman, welcoming newly arrived staff at the airport, completing travel procedures for Non-Omani and their families and issuing them with tickets, in coordination with the Procurement & Contracts Department. Also, the section staff preparing health and life insurance cards for those who are eligible according to University regulations, Preparing and approving air ticket encashment requests according to University rules and regulations. Implementation of the provisions and procedures set forth in the Oman Labor Law and the regulations of the University, with respect to visas.
Team:
- Mr. Zaher Al Hosni – Head of Staff Services Section
- Mr. Mohammed Al Balushi – Public Relation Officer in Staff Service Section
- Ms. Shamsa Al Beriki – Ticketing & Health Insurance Officer
- Mr. Abdullah Al-Nofali – Administrative Officer in Staff Service Section
Staff Development section seeks to provide Sohar University’s Staff an opportunity for professional growth, ensures that all staff has the opportunity to fulfil their potential through a commitment to continuous professional development. Also, the Annual Staff Development Program, offers a variety of development activities to enhance both the professional and personal development of SU faculty and staff.
Staff Professional Development Plan
Staff Development Week
- Academic Year 2025-2026
- Academic Year 2024-2025
- Academic Year 2023-2024
Team:
- Ms. Fatma Al Jabri – Head of Staff Development Section
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