The directorate of Quality Assurance and Accreditation (QAA) was established at SU to oversee the achievement of the University Strategic Plan and Vision: "to provide access and opportunity to build a knowledge nation" and to ensure that the University quality assurance strategy is implemented effectively to meet international standards of good practice. To do this, the Directorate of QAA has oversight of the following key functions at SU:
- Quality Assurance and Enhancement
- Risk Management
- Policy Management
The SU Quality Assurance Strategy is clearly outlined in the University Quality Assurance Handbook, in addition to the standards, processes and procedures to maintain and support a high quality provision of learning, teaching and research. While quality assurance entails the review, evaluation and reporting on the fitness for purpose of all university activities in an evidence-based manner, quality enhancement entails all initiatives taken to improve the fitness for purpose of key target activities and processes of the University.
SU Quality Objectives include:
- To continue to develop good existing practice in academic and business planning for the University and its portfolio of courses.
- To continue to develop good practice for internal approval of new programs followed by their external accreditation (according to the requirements of the Oman Authority for Academic Accreditation and Quality Assurance of Education OAAAQA).
- To provide clear regulations and guidance to staff, students and all stakeholders.
- To benchmark academic standards externally through a variety of means, including:
- Consideration of national and international benchmarks
- Professional standards
- Collaboration with other universities
- The use of external academic advisers in the processes of approval, monitoring and review
To assure that SU meets international standards of good practice in terms of academic delivery, the following is a list of procedures that are integral to the process:
- Course, program and faculty reviews
- External peer reviews
- Periodic program reviews
- Program accreditation
- Academic advising
- Academic student support
- Moderation of course materials and assessment
- Benchmarking with peers
- Student feedback on teaching and learning
- Staff feedback on course delivery
A University QAA Newsletter is published quarterly.
Accreditation is the process for verifying or approving Higher Educational Institutions and licensed higher education programs by authorized external organisations. In Oman, institutions are accredited by the OAAAQA, while programs can be accredited by the OAAA and a professional or regulatory body.
QAA is responsible for ensuring that the University Risk Management Policy is implemented effectively and that all relevant stakeholders are informed of, and engaged in the process of:
- Mnaging risks to an acceptable levels
QAA has oversight of the Risk Management Committee and the Risk Register.
QAA is responsible for ensuring that all University committees operate in accordance with the University Code of Practice for committees, and the respective Terms of Reference for each committee.
Governance committees report to the University Academic Board quarterly and the Academic Board reports all activities, discussion and decision-making to the Board of Governors in alignment with the University Corporate Governance Framework Charter.
Management committees report to the University Executive Management Committee, and quarterly to the Board of Governors in alignments with the University Corporate Governance Framework Charter.
QAA is responsible for ensuring that all University policies and procedures meet internal standards, and comply with the processes and procedures outlined in the SU policy on policies.
The directorate works with the respective stakeholders to ensure that all policies are reviewed periodically, approved by the relevant authority and communicated effectively to all stakeholders.
A Policy Manual is maintained by the QAA, and a Policies Newsletter published quarterly.